Cookies Policy

SHINE LAWYERS PTY LTD (ACN: 134 702 757)

References to "our", "us", "we" or "Shine Lawyers” within this Privacy Notice are to Shine Lawyers Pty Ltd and its group companies, as applicable. This Policy governs the use of cookies by Shine Lawyers.

As our clients, we value your trust and want to make it easy for you to understand what cookies are, how we use them to improve your experience on our websites and how you can control them on your devices.

How and why we use cookies

Shine Lawyers uses cookies to enhance your experience with us across the web and when you visit our website.

Cookies are used for a range of purposes such as; helping you navigate between pages efficiently, remembering any preferences you have set and ensuring that the online advertisements you see are more relevant to you. Cookies also allow us to analyse user behaviours and help us make informed decisions on how to improve your experience with our website.

Cookies

Cookies are small text files that are stored on your computer, tablet or phone when you visit a website. Cookies are useful because they allow a website to recognise a user's device. They are not executable codes nor are they spyware or viruses.

Some cookies are deleted when you close down your browser. These are known as session cookies. Others remain on your device until they expire or you delete them from your cache. These are known as persistent cookies and these types enable us to remember things about you as a returning visitor.

Cookies we use

The main categories of cookies we use include:

Strictly necessary cookies Strictly necessary cookies are essential to enable you to receive a service on a website. For example, cookies to operate online shopping baskets, or to comply with the law (e.g. such as to keep your information safe). We would not be able to operate our website without using "strictly necessary" cookies.
Performance cookies These cookies allow us to count the number of visitors and collect information about how visitors use a website, for instance, which pages visitors go to most often and if they receive error messages from web pages. These cookies do not collect information that identifies a visitor. Any information collected by these cookies is anonymous. We only use such information to improve our website. By using our websites you agree that we can place these types of cookies on your device, however you can block these cookies using your browser settings (please see the How to manage your cookies section below).
Functionality cookies Functionality cookies allow the website to remember choices you make (such as your log in details) and customised preference settings (e.g. text size). They also enable enhanced, more personal features, e.g. a website may be able to provide you with local weather reports or traffic news by using a cookie to remember which region you are in. These cookies are also used to provide services you have asked for such as watching a video. Information collected by functionality cookies may or may not be anonymised, but they cannot track your browsing activity on other websites. The functionality cookies on our website collect anonymous information.
First and third party cookies Whether a cookie is a first or third party cookie depends on which website the cookie comes from. First party cookies are those set by or on behalf of the website visited. All other cookies are third party cookies. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical / performance cookies or targeting cookies.

How long cookies will be stored on your device

Except for strictly necessary cookies, all cookies will expire after 1827 days.

List of cookies

The cookies that we use on our websites are listed in Appendix A.

How to manage your cookies

The browsers of most computers, smartphones and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for this website or any other websites, you can do this through your browser settings. Your browser's 'help' function will tell you how to do this. If you do not want the benefit of cookies, there are simple procedures to manually delete your cookies.

To find out more about how to manage the use of cookies in your browser, please find your preferred browser below:

However, please remember that cookies are often used to enable and improve certain functions on our website. If you choose to switch certain cookies off, it is likely to affect how our website works. For example, if your browser is set to disable 'session' cookies, although you will still be able to view our public website, you will not be able to log in to your online account.

Contact us

If you have any questions about this Cookie Policy, please contact our Privacy Officer by email on privacy@shine.com.au or by post to the Privacy Officer, Shine Lawyers, PO Box 12011, George Street, Brisbane, QLD, 4003, Australia.

APPENDIX A: Shine Lawyers Cookie List

Cookie	Description
State Selection	Used to serve state-related information based on the users location to ensure we are providing the most relevant content due to state by state legislation.
Hotjar	Tracking online behaviour through heat mapping and screen recordings. It tracks where visitors click and allows us to refine our layout, content and design of our web pages to improve the user experience and detect performance issues.
Microsoft & Microsoft Advertising	The Microsoft & Microsoft Advertising Universal Event Tracking tag helps us understand how our Microsoft & Microsoft Advertising campaigns and non-advertising activities perform by tracking actions on our website once ads have been clicked.
LinkedIn	The LinkedIn insight tag allows us to perform reporting and unlock valuable insights about website visitors that may come via the activity we run on LinkedIn.
Meta	The Meta pixel tracking helps us understand how our Meta campaigns and activity perform by tracking actions on our website once ads have been clicked.
Google Analytics	We use Google Analytics to understand how you interact with our website in order to improve the user experience and how our media campaigns work.
Google advertising cookies	Google advertising cookies enable us to understand if you complete particular actions on our website(s) after you have seen or clicked through one of our adverts served via Google. Based on the content you have engaged with on our websites Google are able to deliver some targeted adverts across other Google partner websites.
Wistia	Allows us to measure viewer and user engagement with our video media featured on our website.
Segment	Used as a behavioural analysis tool that helps us understand user interaction with our website. This analysis is enabled through session recordings, heatmaps and insights.
MyPureCloud	MyPureCloud stores information about the current live chat session by the user to ensure that users receive a clear and predictable chat experience when interacting with the website.
Tealium	Tealium is used to create unified customer profiles, driving more timely and relevant personalised advertising experiences while powering business intelligence initiatives and streamlining data warehouse projects.
Omny Studio	Allows us to measure listener and user engagement with our podcast episodes featured on our website.
Spotify	Allows us to measure user engagement with our podcast episodes featured on our website via Spotify.
Reddit	Allows us to understand user interests and measure the results of any advertising campaigns you interact with.